Your privacy is critically important to us. At Privacy Know How (also referred to as we, us, our or PKH), we practice what we preach:
- We don’t ask you for personal information unless we truly need it.
- We don’t share your personal information with anyone except to comply with the law, develop our products, or build solutions for you.
- We only store personal information on our servers, if required for the operation of one of our services.
- If you have questions about your rights as a data subject, please contact us.
Personal Data Collection
General Website Visitors
Like most website operators, Privacy Know How collects non-personally-identifying information that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. PKH’s purpose in collecting non-personally identifying information is to better understand how PKH’s visitors use its website. From time to time, Privacy Know How may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Customers or Potential Customers
Customers or potential customers are those who visit Privacy Know How’s website or who choose to contact Privacy Know How in ways that require PKH to gather personal data. The amount and type of personal data that PKH collects depends on the nature of the interaction. For example, we ask visitors who want to contact us to call or email us. Customers who engage in contractual transactions with Privacy Know How are asked to provide additional information, including, as necessary, the personal and financial contact information required to process those transactions. In general, Privacy Know How collects such information only insofar as is necessary or appropriate to fulfill the purpose of the customers or potential customers’ interaction with PKH. Privacy Know How does not disclose personal data information other than as described below.
Use of Personal Data
General Website Visitors
Through our website we also collect anonymous user data automatically (using cookies and web analytics) when anyone visits www.privacyknowhow.com or uses our published applications. This includes: Date and time of visit frequency, information on the usage of our website, such as: time spent on each page, clicks on a page, downloads, high-level geographical region of the device used to access our website, type of device used, operating systems, internet browser type, network service provider, the address of the referring website from which you accessed our website, and search engine terms and results. The data we collect helps us to understand: levels of interest on topics, website usage and engagement, and who our visitors are through visitor profiles e.g. geographical location.
We use the collected data to: improve our website design and content, improve our products and services, market our products/services better, including marketing communications and search engine optimization, or respond to any feedback.
Customers or Potential Customers
We use the information only for the purpose that you provided to us. It may include: responding to your requests or questions, sending events information, or sending out publications.
We will seek clear consent from individuals before sending any marketing communications to them. Individuals will have the right to opt-in, if they wish to receive marketing updates from us, and can easily opt-out anytime. Only individuals who agree to receiving such communications will form part of our marketing address book. We respect individual rights to review their consent at any time and remove their details from our marketing address book. As a practice, we do not contact anyone on their mobile phone numbers for general marketing purposes unless specifically requested to do so.
Where personal data is stored
We store personal data in digital format on secure cloud servers and systems hosted in the United States of America. Access to personal data is highly restricted on a need-to-know basis internally for approved business purposes only.
Any personal data collected in paper form (e.g. surveys, business cards, etc.) are securely filed at our office location in the USA.
How long data is kept
Personal data is retained by data category for a maximum period of 7 years unless required for specific legal or regulatory purposes.
Keeping personal data secure and disclosing your information
Transmitting information over the internet is generally not completely secure. We have procedures and security in place to keep personal data secure once it is in our systems.
We won’t share personal information with any 3rdParty or vendor for market research, marketing, or commercial purposes without specific consent from the user.
Links to other websites
Rights of Individuals (Data Subjects)
Privacy Know How respects the rights of individuals on their personal data. You may contact us to:
- request details of your personal data with us
- know about how your personal data is used by us
- rectification of your information, if it is inaccurate
- request us to delete your data, remove it from marketing communications, or withdraw your consent for processing data
- send your suggestions or complaints
Complaints, Suggestions, Feedback
Individuals may send their questions, complaints, suggestions, feedback or observations regarding their data privacy to our Data Protection Officer (DPO). Our Data Protection Officer can be reached via email at DPO@privacyknowhow.com.
If you are a resident of the European Union and you are not satisfied with the way in which your complaint was handled by Privacy Know How you have the right to launch a complaint to the data protection regulator of your country. (A list of European Data Protection Authorities can be found at http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080).
Policy was last updated: May 1, 2018